United has announced the airline will equip its customer service representatives in the company’s US-based hubs with Apple’s iPhone 6 Plus, enabling agents to meet customers’ needs more quickly while having access to additional operational information at their fingertips. United will begin distributing the devices to its more than 6,000 hub-based customer service representatives next year.
NEWS United Airlines rolls out iPhones to airport staff
Melanie's aviation journey began at a young age, earning her first pilot certifications while still a teenager, before she ever held a driver’s license! As lead journalist at AIRLIVE.net, she plays a pivotal role in shaping the voice and editorial direction of the website. Her experience spans flight operations, air traffic coordination and emergency incident analysis.
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