One of the many things we love about Japan is its amazing customer service, from intelligent packing to omnipresent station attendants who pop out of the walls to help you. So we weren’t too surprised to hear that an airport in Japan has been judged to be the best airport in the world for baggage handling.
And the details of the top-notch service that helped Kansai International Airport clinch the title are really quite impressive.
The Osaka airport hasn’t lost a single item of luggage in over 20 years.
NEWS Kansai International: The airport that’s never lost a passenger’s bag
Melanie's aviation journey began at a young age, earning her first pilot certifications while still a teenager, before she ever held a driver’s license! As lead journalist at AIRLIVE.net, she plays a pivotal role in shaping the voice and editorial direction of the website. Her experience spans flight operations, air traffic coordination and emergency incident analysis.
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