Hundreds of passengers have missed flights at Dublin Airport as some described a scene of “total bedlam” with queues stretching outside the terminal doors.
Dublin Airport Authority (DAA) apologised to customers and said it had experienced significant queues for check-in, bag drop and for security.
It added that it would ensure “nobody is out of pocket” due to the delays.
About 50,000 passengers had been expected to depart on Sunday.
Kevin Cullinane from the DAA said the airport had been “aggressively recruiting an additional 370 security staff”, however, many of the 300 already recruited were still being trained.
Due to significant queues inside the terminal for check-in, bag drop & security, passengers queueing outside the terminal may not make their flight & may need to contact their airline to rebook. We sincerely apologise for the obvious frustration and inconvenience this may cause.
— Dublin Airport (@DublinAirport) May 29, 2022
“We’ve been rapidly ramping up our operation since the start of March as international travel has rebounded, bearing in mind we had very few passengers travelling due to the pandemic for the last two years,” he told BBC News NI.
