easyJet has on June 26 become the first European airline to launch an Amazon Alexa skill that enables passengers to easily and quickly check their flight status.
Skills are Alexa’s in-built capabilities that enable users to interact with devices, like Amazon Echo and Amazon Echo Dot, using just their voice.
easyJet customers can now start a conversation, by simply saying, “Alexa, open easyJet”, and check the latest arrival and departure information of their easyJet flight.
If a passenger knows their flight number they can simply ask for the live flight status but equally if they don’t know the exact flight number, as long as they know the departure airport and destination, Alexa will be able to help find it, according to easyJet.
