British Airways could face huge compensation costs after thousands of passengers were stranded by a global IT crash.
Delayed travellers are able to claim compensation under EU law, unless the disruption has been caused by factors outside the airline’s control.
In a letter to customers at Gatwick Airport the airline said: “As part of our care obligations to our customers under EC Regulation 261/2004, we will be happy to consider reimbursing reasonable expenses for meals/refreshments and the provision of hotels, and transport to/from the hotel or other accommodation if an overnight stay is necessary.
You can fill a claim and get up to 600 EUR on compensation.airlive.net