British Airways could face huge compensation costs after thousands of passengers were stranded by a global IT crash.
Delayed travellers are able to claim compensation under EU law, unless the disruption has been caused by factors outside the airline’s control.
Air travel experts say BA is likely to face a massive cost in lost revenue and payouts to customers whose flights were cancelled.
In a letter to customers at Gatwick Airport the airline said: “As part of our care obligations to our customers under EC Regulation 261/2004, we will be happy to consider reimbursing reasonable expenses for meals/refreshments and the provision of hotels, and transport to/from the hotel or other accommodation if an overnight stay is necessary.
AIRLIVE TV
You can fill a claim and get up to 600 EUR on compensation.airlive.net
