A rash of complaints by Frontier Airlines passengers has led the Better Business Bureau to examine the Denver-based carrier’s A+ customer-service ranking.
NEWS Frontier Airlines complaints soar amid tech changes; outsourcing begins
Melanie's aviation journey began at a young age, earning her first pilot certifications while still a teenager, before she ever held a driver’s license! As lead journalist at AIRLIVE.net, she plays a pivotal role in shaping the voice and editorial direction of the website. Her experience spans flight operations, air traffic coordination and emergency incident analysis.
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