For the second straight year, Frontier Airlines had the highest consumer complaint rate of the 12 largest U.S. carriers in 2014, and United Airlines had the second-highest rate, the U.S. Department of Transportation reported Tuesday.
NEWS Which U.S. airlines had the highest complaint rates in 2014?
Melanie's aviation journey began at a young age, earning her first pilot certifications while still a teenager, before she ever held a driver’s license! As lead journalist at AIRLIVE.net, she plays a pivotal role in shaping the voice and editorial direction of the website. Her experience spans flight operations, air traffic coordination and emergency incident analysis.
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