MYAirline suspends operations from Oct 12.
Low-cost carrier MYAirline has announced it will suspend its operations from Oct 12, 2023, until further notice due to “significant financial pressures” pending a shareholder restructuring and recapitalisation of the airline.
“We have worked tirelessly to explore various partnership and capital raising options to prevent this suspension.
“Unfortunately, the constraints of time have left us with no alternative but to take this decision,” said MYAirline’s board of directors in a statement.
It added that the board, shareholders and MYAirline will be working tirelessly to resume operations as quickly as possible but are unable to commit to any timeline.
“We reiterate our sincerest apologies for any difficulty and inconvenience arising from this suspension and will do our utmost to provide any updates which become available,” it added.
Subsequent to the announcement, the Malaysian Aviation Commission (Mavcom) said in a separate statement it has set up dedicated hotline and channels to assist customers affected by the suspension of MyAirline’s operations.
The aviation commission said MYAirline is still liable to refund consumers who have purchased tickets from the airline but are unable to travel.
It said it has also instructed MYAirline to immediately manage affected consumers which include amongst others, notifying them of the suspension, and publishing the said notification in the airline’s available communication channels.
MYAirline has also been instructed by the Commission to immediately discontinue the sale and booking of flights from all booking platforms until further notice.