Qantas and Swissport have launched an investigation after employees were seen slamming luggage onto a conveyor belt.
Baggage handlers filmed throwing luggage and slamming bags onto a conveyor belt at Melbourne airport have been immediately stood down pending an investigation.
The minute-long footage, reportedly filmed at Melbourne airport, shows baggage handlers deliberately slamming luggage into a conveyor belt, throwing suitcases high into the air, and hurling one bag so forcefully it falls off the conveyor belt altogether.
The three men, in hi-vis jackets, are unloading a Qantas-branded luggage container. They can be seen smiling as they throw luggage on to the conveyor belt.
The men are employees of Qantas subcontractor Swissport, which Qantas uses to perform “ground handling services” at Melbourne airport.
“The behaviour in this video is clearly not acceptable, and our contracted ground handler is conducting an urgent investigation,” a Qantas spokesperson said.