JessicaTam was expecting rufund of approximately $2,000 ($2,800 AUD) following a request for a refund for her canceled flight. Her business class flight from Jakarta to London was canceled due to COVID-19.
However, JessicaTam received a massive $28 million AUD refund from the Middle-Eastern airline for the canceled flight.
“My account is now showing as $28,179,789 available balance. (The refund was less than $3000.)”
In order to prove the legitimacy of her story, JessicaTam even posted a screenshot of her credit card statement, clearly showing a balance of AU$28 million.
When the error was investigated, it was found that Tam’s refund was accidentally processed in Australian dollars, instead of the Indonesian Rupiah as the fare it was originally paid in Indonesian Rupiah.
So instead of receiving ₹28,179,000, Tam was paid out AU$28,179,000.
Either the airline or the bank corrected the error after investigation the following day.
“Qatar Airways is aware of a story regarding the overpayment of a refund. The airline processed the refund correctly and was not involved in the transaction between the bank and the passenger. We are glad to learn that the matter was swiftly corrected.”
Quickly after it had landed in Tam’s bank account, the multi-million dollar refund was taken away swiftly.