NEWS Frontier Airlines complaints soar amid tech changes; outsourcing begins
A rash of complaints by Frontier Airlines passengers has led the Better Business Bureau to examine the Denver-based carrier’s A+ customer-service ranking. Link
REMEMBER 23 years ago tonight: USAir jet crashes on takeoff from LaGuardia Airport
A USAir jet with 51 people on board crashed and burst into flames while taking off from LaGuardia Airport last night, killing at least 19 and injuring dozens, authorities said. At least 21 rescuers were also injured. Cleveland-bound Flight 405 skidded off runway 13 in gusting snow into Flushing Bay and exploded shortly after 9:30…
NEWS Mahan Air brings Iranian tourists to Sochi, Russia
Basel Aero, part of Russia’s largest diversified industrial group Basic Element, has announced that Mahan Air’s inaugural Tehran-Sochi charter flight touched down earlier as a part of Open Skies regime that has previously been introduced in Sochi. The first Tehran-Sochi flight saw a total of 180 passengers were board the Аirbus A310-300.
NEWS Aeroflot and Aerolineas Argentinas sign codeshare deal
Aeroflot and Aerolineas Argentinas, the flag carriers and largest airlines in Russia and Argentina respectively, have signed a code-sharing agreement. The agreement between the two airlines, both members of the SkyTeam global alliance, will strengthen the carriers’ positions in both markets and provide customers with greater convenience and flexibility in their travel.
NEWS Jetblue to step up Caribbean services this winter
JetBlue Airways plans to offer its Mint experience from New York’s John F. Kennedy International Airport to Barbados and Aruba, two of its most popular Caribbean routes. The new seasonal services begin in November. Since launching on transcontinental routes in June 2014, Mint has quickly become recognised for its private suites, the widest seat and…
NEWS Etihad Airways makes new commercial appointments to drive global expansion
Etihad Airways has made new key appointments within its commercial division which will support the airline’s growth and expansion plans. Amer Khan has been appointed to the position of regional general manager for Middle East and North Africa, responsible for managing Etihad Airways’ commercial operations across 16 countries from the airline’s base in Abu Dhabi.…
NEWS Eurowings expands long-haul routes
The new Eurowings is further expanding its long-haul routes. The first flight from Cologne to Puerto Plata in the Caribbean will take off on 7 November 2015.
NEWS Pegasus Airlines launches route to Oslo
Turkey’s low-cost carrier Pegasus Airlines is launching its latest route from Istanbul-Oslo on 14 May.
NEWS Emirates opens lounge at LA Airport
Emirates has opened its 37th dedicated lounge for First Class and Business Class customers as well as Platinum and Gold members of Emirates Skywards, the airline’s frequent flyer program, at Los Angeles International Airport.
NEWS American Airlines Ends All In-Flight Duty-Free Sales Effective Immediately
American Airlines ended all in-flight sales of duty-free items on board its international flights late last week. The Fort Worth-based airline is currently in the process of removing duty-free items, catalogs, and ads from its planes but actual sales ended on Thursday and Friday of last week…. Link