Emirates has announced a new codeshare and lounge agreement with Alaska Airlines. Pending governmental approval, Emirates will begin marketing up to 300 daily Alaska Airlines flights, which will give customers the simplicity of purchasing connecting flights on both airlines using one reservation, and a seamless ticketing, check-in, boarding and baggage check experience during the entire…
Customers flying in First with British Airways will now be able to browse at their leisure through the airline’s new luxury in-flight magazine. In a first for in-flight magazines, the new-look First appears in a bespoke journal-like size with unique cover artwork and specially textured paper, giving it a book-like feel. The launch coincides with…
Demand at Heathrow has continued to grow, with traffic up 2.3 per cent to a record 56.9 million passengers. Service quality was also ahead of other European hubs during a record summer, with five separate days where Heathrow welcomed over a quarter of a million passengers per day. Details
Nexmo, the leading cloud communications platform company, today announced its Chat App API is empowering KLM to engage with Chinese customers on WeChat, the leading social communication platform, through Salesforce Service Cloud. KLM Royal Dutch airlines is now able to process and handle user inquiries from Chinese customers on WeChat more efficiently based on previous…