NEWS Travel chaos for British Airways passengers after an IT glitch causes long queues at check in desks

harry
1 Min Read

Worldwide IT glitch at British Airways check-in desks has been causing delays at Gatwick and Heathrow airports this weekend.

The airline says the glitch has now been fixed – but delays are still ongoing.

According to the messages the airline posted online, the system is now back up and running but there are still delays due to the backlog caused by the glitch. 

The airline has been apologising to the frustrated passengers on Twitter.

A spokesperson for British Airways said: ‘We have now resolved the IT issue which affected some of our check-in and boarding gate systems at a small number of airports.’

‘We are sorry for the disruption to our customers’ travel plans and our teams are working very hard to get customers checked-in as quickly as possible.’

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