10543_klmFacebook’s popular chat app Messenger has signed on its first airline, KLM Royal Dutch Airlines, as the social network aims to turn the app into a one-stop shop for commerce, transportation, customer service, and more. KLM flyers will be able to automatically receive itineraries, flight updates, check-in notifications, boarding passes, rebook flights, and communicate with customer service all from Facebook Messenger.

Leave a Reply